7sz Privacy Policy

1 Introduction

7sz ("we", "us", "our") is the operator of the online gaming platform accessible at https://7sz.app, serving players primarily based in Pakistan. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered player, a visitor to our website, or a contact who has reached out to our support team.

This Privacy Policy has been prepared in accordance with the data protection obligations imposed by our international gaming licence and applicable data protection frameworks. It sets out in plain, accessible terms what personal data we collect, why we collect it, how we use and protect it, and what rights you have over it.

If you have questions about this policy or how 7sz handles your personal data, please contact us at the details provided in Section 14.

2 Data We Collect

7sz collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and in limited cases from verified third-party sources as part of our KYC obligations.

2.1 Registration and Account Data

When you create a 7sz account, we collect the information you provide during the registration process, which typically includes:

• Full legal name
• Date of birth (to verify you are 21 or older)
• Pakistani mobile number or email address
• Chosen username and password (stored in encrypted form)
• City or region of residence within Pakistan (e.g., Karachi, Lahore, Islamabad, Faisalabad)

2.2 Identity Verification (KYC) Data

To comply with our international licensing obligations and anti-money laundering requirements, we may request additional documentation at any point during your use of the platform:

• Government-issued photo identification (CNIC, passport, or driver's licence)
• Proof of address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of payment method ownership (JazzCash or EasyPaisa account screenshot, bank statement header from HBL, UBL, Meezan Bank, Allied Bank, or SadaPay)

2.3 Financial Transaction Data

When you make deposits or request withdrawals, we record transaction details including the payment method used, transaction amounts in PKR, transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or mobile wallet PINs on our servers.

2.4 Gaming Activity Data

We maintain records of your gaming activity on the 7sz platform, including bets placed, games played, wagering history, bonus usage, and session durations. This data is used for account management, bonus processing, responsible gaming monitoring, and dispute resolution purposes.

2.5 Technical and Device Data

When you access 7sz, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps and page navigation data
• Connection type and network provider

2.6 Communications Data

If you contact the 7sz support team by email or live chat, we retain records of your communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.

3 How We Use Your Data

7sz uses the personal data we collect for the following purposes:

7sz does not use your personal data for automated profiling that produces legal or similarly significant effects on you, nor do we use it for unsolicited third-party marketing without your explicit consent.

4 Legal Basis for Processing

7sz processes your personal data on one or more of the following legal grounds, depending on the specific processing activity in question:

• Contractual necessity: Processing required to create and manage your 7sz account, facilitate gaming activity, and process financial transactions is necessary for the performance of our contract with you as a registered player.
• Legal obligation: Certain data processing activities — particularly KYC verification, anti-money laundering checks, and regulatory reporting — are required by our international gaming licence and applicable legal frameworks.
• Legitimate interests: We process some data on the basis of our legitimate interests in operating a secure, fair, and commercially viable gaming platform. This includes fraud detection, platform security, responsible gaming monitoring, and internal analytics. We ensure these interests do not override your fundamental privacy rights.
• Consent: Where we rely on your consent as the legal basis for processing — for example, in connection with optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Data

7sz does not sell, rent, or commercially trade your personal data to any third party. We share personal data with external parties only in the following limited circumstances:

5.1 Service Providers

We engage carefully selected third-party service providers who process personal data on our behalf and under our instruction. These include payment processors (facilitating transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20), KYC and identity verification providers, IT infrastructure and hosting providers, and fraud detection specialists. All such providers are contractually required to protect your data and use it only for the specific purpose for which it was shared.

5.2 Regulatory and Legal Authorities

7sz may disclose personal data to regulatory authorities, law enforcement agencies, or other bodies where we are legally required to do so under the terms of our international gaming licence, applicable anti-money laundering legislation, or a valid court order or equivalent legal process. Such disclosures are made only to the extent required and are not broader than necessary.

5.3 Business Transfers

In the event that 7sz or its operating entity undergoes a merger, acquisition, restructuring, or sale of assets, personal data held about players may be transferred as part of that transaction. You will be notified of any such transfer that materially affects your privacy rights, and the acquiring entity will be required to honour the commitments set out in this Privacy Policy.

5.4 With Your Consent

In circumstances not covered by the above, 7sz will share your personal data with third parties only with your prior explicit consent.

6 Cookies and Tracking Technologies

7sz uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help us deliver a functional and secure gaming experience.

6.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing core platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience on return visits.
• Analytics cookies: Used to understand how players navigate the platform so that we can improve the user experience. Analytics data is aggregated and does not identify individual players.
• Security cookies: Used to detect unusual or potentially fraudulent activity on accounts, supporting our fraud prevention and platform integrity efforts.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may limit the functionality of the 7sz platform. Instructions for managing cookies are available in your browser's help documentation. 7sz does not respond to browser "Do Not Track" signals at this time, as there is no consistent industry standard for handling such signals.

7 Data Security

7sz takes the security of your personal data seriously and implements a layered set of technical and organisational security measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction.

7.1 Technical Safeguards

• 256-bit SSL/TLS encryption for all data transmitted between your device and 7sz servers
• Passwords stored using industry-standard one-way hashing algorithms — 7sz staff cannot view your password in plain text
• Firewalls, intrusion detection systems, and regular vulnerability assessments
• Access controls limiting employee access to personal data on a strict need-to-know basis
• Automated monitoring for unusual account activity and potential security incidents

7.2 Organisational Safeguards

• Staff training on data protection obligations and handling of sensitive player information
• Confidentiality obligations for all personnel who have access to player data
• Incident response procedures to manage and report data security events promptly

7.3 Your Role in Security

While 7sz takes extensive steps to protect your data, you also play an important part in keeping your account secure. You should use a strong, unique password for your 7sz account, never share your credentials with anyone, and contact support immediately if you suspect unauthorised access to your account. 7sz will never ask for your password in any communication.

8 Data Retention

7sz retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by our international licensing obligations and applicable legal frameworks.

• Active account data: Retained for the duration of your account's active status plus a minimum post-closure retention period required by our licensing authority for audit and regulatory purposes.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, in line with standard anti-money laundering record-keeping requirements.
• KYC documentation: Retained for the period required under our international gaming licence, typically a minimum of five years following account closure.
• Support communications: Retained for a period of up to three years from the date of the final communication in a support thread.
• Technical and device data: Retained in aggregated or anonymised form following the expiry of the active retention period.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9 Your Privacy Rights

Subject to applicable law and our legitimate interests in operating a secure and licensed gaming platform, 7sz recognises and supports the following privacy rights for all players:

To exercise any of these rights, please contact the 7sz support team using the details in Section 14. We will acknowledge your request within 5 business days and aim to resolve it within 30 days. We may need to verify your identity before processing a rights request.

10 Children and Minors

The 7sz platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. The registration process includes an explicit age declaration, and 7sz conducts age verification checks as part of its KYC process.

If 7sz becomes aware that personal data has been collected from an individual who is under 21, that account will be immediately closed, all associated funds will be handled in accordance with our regulatory obligations, and all personal data collected will be deleted or anonymised to the extent permitted by law.

If you are a parent or guardian and believe that a minor in your care has registered on 7sz, please contact us immediately at the details in Section 14 so we can take prompt action.

11 International Data Transfers

7sz is operated under an international gaming licence, and some of the service providers we engage — including KYC verification providers, payment processors, and IT infrastructure providers — may process data in jurisdictions outside Pakistan. Where personal data is transferred internationally, 7sz takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with this Privacy Policy.

Such safeguards may include contractual clauses requiring recipient organisations to protect your data to equivalent standards, or reliance on the data protection frameworks of the jurisdictions in which our service providers operate. By using the 7sz platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan in the manner described above.

12 Third-Party Services

The 7sz platform integrates with third-party service providers to deliver its full range of gaming and financial services. While 7sz carefully vets its partners and imposes data protection obligations upon them contractually, please be aware that once data is shared with a third party for the purposes described in this policy, that third party's own privacy practices will govern how they handle your information within the scope of the agreed purpose.

This Privacy Policy applies solely to data processed by or on behalf of 7sz. It does not govern the privacy practices of third-party payment providers such as JazzCash or EasyPaisa, whose own terms and policies apply to any direct relationship you have with those services independently of 7sz.

7sz does not embed third-party social media buttons, advertising widgets, or analytics pixels from external platforms on its gaming pages. Any links or references to third-party services on the 7sz platform are provided for informational purposes only.

13 Changes to This Privacy Policy

13.1 7sz reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates to our services, new legal or regulatory requirements, or improvements to our data protection practices.

13.2 Where changes are material, 7sz will notify registered players via on-platform notification or by email to the address registered on the account. The revised policy will be published on this page with an updated "Last Updated" date at the top.

13.3 Your continued use of the 7sz platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.

13.4 We encourage you to review this Privacy Policy periodically so that you remain informed about how 7sz protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7sz processes your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

We aim to acknowledge all privacy-related enquiries within 5 business days and to resolve substantive requests within 30 days. Where a request is particularly complex or involves multiple rights, we may extend this period by a further 30 days and will notify you accordingly.