Player Wellbeing

Responsible Gaming at 7sz

At 7sz, gaming is entertainment — full stop. We want every player in Pakistan to enjoy cricket betting, casino games, and slots in a way that stays fun, stays controlled, and never crosses into harm. This page is your complete guide to the tools, policies, and resources we have put in place to keep things that way.

21+ Strictly Enforced Self-Exclusion Available Full Limit Controls 24/7 Support
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Play Responsibly
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Strictly 21+ Platform

The 7sz platform is exclusively for adults aged 21 and above. We verify age at registration through our KYC process and carry out further checks at any point during a player's account lifecycle. If you are under 21, you may not register or use any 7sz service. This rule is non-negotiable and is enforced as part of our international gaming licence obligations.

Why It Matters

Gaming Should Always Feel Like Fun

For the vast majority of 7sz players — from Karachi to Lahore, Islamabad to Faisalabad — online gaming is a casual entertainment activity, no different from watching a PSL match or heading to a cinema. And that is exactly what it should remain.

But we also recognise that for a small number of people, gambling can shift from entertainment into something that feels harder to control. Problem gambling does not discriminate — it can affect anyone, regardless of income, education, or background. The earlier it is identified, the easier it is to address.

7sz has built its responsible gaming programme around three principles: prevention through player tools and age controls, detection through monitoring and self-assessment, and support through self-exclusion, limits, and access to help.

A Note on Context: 7sz operates under an international gaming licence. Our responsible gaming framework is shaped by the standards required by that licensing authority, which we apply in full to all players on the platform regardless of their location.
21+
Minimum age to register and play on 7sz
24/7
Support available for responsible gaming queries
PKR
Set deposit limits in Pakistani Rupees at any time
0%
Cost to activate any player protection tool on 7sz
Responsible Gaming is Free: Every player protection tool on 7sz — deposit limits, session timers, self-exclusion — is available at absolutely no cost. There are no fees, no penalties, and no waiting periods to activate them.
Player Protection Tools

Your Controls, Your Choice

Every tool below is available directly through your 7sz account settings or by contacting our support team. You are always in control of how you play.

Deposit Limits

Set a maximum deposit amount in PKR on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits can be made until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.

Loss Limits

Cap how much you can lose over a set period. If your net losses reach the limit you have defined, your account is automatically restricted from further wagering until the period expires. A straightforward way to keep your sessions within budget.

Session Time Limits

Set a maximum session length — from 30 minutes up to several hours. When your time is up, 7sz will display a clear notification and log you out automatically. Keeping sessions short is one of the most effective responsible gaming habits.

Reality Check Reminders

Enable pop-up reminders at regular intervals during your session — every 30, 60, or 90 minutes — showing how long you have been playing and your net position. A quick, non-intrusive nudge to help you stay aware of your activity.

Cool-Off / Take a Break

Take a short break from 7sz for 24 hours, 7 days, or 30 days. During a cool-off period your account remains open but you cannot deposit or play. You can request a cool-off through account settings or by contacting support at any time.

Self-Exclusion

If you feel you need a longer break, self-exclusion closes your 7sz account for a defined period — 6 months, 1 year, 5 years, or permanently. During exclusion you cannot register a new account. This is our strongest player protection tool and it is irreversible for the chosen period.

Step-by-Step

How to Activate Your Limits

Setting up responsible gaming limits on 7sz takes less than two minutes. Here is how to do it from your account dashboard.

1
Log In to Your 7sz Account

Head to the 7sz Login page and sign in using your registered mobile number or email address and your password.

2
Open Your Account Settings

Click your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.

3
Navigate to Responsible Gaming

Inside your settings, locate the "Responsible Gaming" section. All available player protection tools are grouped here in one place.

4
Choose and Set Your Limit

Select the tool you want — deposit limit, session timer, cool-off, or self-exclusion — enter your preferred value, and confirm. Changes to limits that reduce your access take effect immediately.

5
Contact Support if You Need Help

If you encounter any difficulty or prefer to have a limit set by our team, contact 7sz support any time. We will action it for you right away — no questions, no judgment.

Limit Reference

Available Limit Types

The table below summarises each player protection tool, the periods available, and how quickly changes take effect.

Tool Periods Available Takes Effect Status
Deposit Limit Daily / Weekly / Monthly Immediately (decrease) / 24h (increase) Active
Loss Limit Daily / Weekly / Monthly Immediately (decrease) / 24h (increase) Active
Session Time Limit 30 min / 1h / 2h / Custom Immediately Active
Reality Check 30 min / 60 min / 90 min Immediately Active
Cool-Off / Break 24h / 7 days / 30 days Immediately Active
Self-Exclusion 6m / 1yr / 5yr / Permanent Immediately — irreversible Active
Increase Cooling-Off Period: Any change that increases your access to gaming (e.g., raising a deposit limit or cancelling a cool-off) is subject to a mandatory 24-hour waiting period. This delay is intentional — it gives you time to reflect before the change takes effect.
Self-Assessment

Recognising the Warning Signs

Problem gambling rarely announces itself loudly. More often, it builds gradually through a series of small behavioural changes. The checklist below covers the most common warning signs. If you find yourself nodding along to several of these, it may be worth taking a break and speaking to someone.

You spend more time or money on gaming than you originally planned, and find it difficult to stop at the amount or time you intended.

You chase losses — placing more bets to try to win back money you have already lost, rather than accepting the loss and walking away.

Gaming is affecting your relationships, work performance, or study — family members, colleagues, or friends have expressed concern about your habits.

You feel anxious, irritable, or restless when you are not able to play, or you think about gaming frequently throughout the day.

You have borrowed money, sold possessions, or used funds meant for bills, rent, or household expenses in order to fund gaming activity.

You hide your gaming activity from those close to you, or you feel ashamed or secretive about how much time or money you are spending.

You have tried to cut down or stop playing on multiple occasions but found yourself returning despite your intentions to quit.

If several of these apply to you: Please reach out to the 7sz support team to activate self-exclusion or speak to a responsible gaming specialist. You can also access the resources listed on the right-hand side of this page for confidential, professional guidance.
Getting Help

Support Resources

You do not need to be in crisis to seek support. Reaching out early — even just to talk things through — is always the right call. The following avenues are available to 7sz players who need guidance.

The 7sz support team is available around the clock, every day of the year. If you are concerned about your gambling behaviour, want to activate self-exclusion, or simply need to talk through your options, contact us at any time. There is no judgment here — only practical help. Reach us by email at [email protected] or through the live chat feature within your account dashboard.

7sz operates under an international gaming licence whose licensing authority publishes responsible gaming guidelines and player protection standards that apply to all operators under its jurisdiction. As a licensed operator, 7sz is required to meet these standards and to direct players to responsible gaming support as part of our licence conditions. Players are encouraged to review responsible gaming guidance published by internationally recognised bodies such as GamCare and the Responsible Gambling Council for further self-help resources.

In many Pakistani families, discussing financial or personal struggles can feel uncomfortable. But speaking honestly with someone you trust — a family member, a close friend, a religious leader, or a community elder — is often the most effective first step. You do not need to frame it as a "gambling problem"; simply sharing that you would like help managing your time or spending is enough to start the conversation.

If you choose to self-exclude or permanently close your 7sz account, any pending withdrawal of your remaining balance will be processed subject to our standard verification procedures. During a self-exclusion period, you will not receive any promotional emails, bonus offers, or marketing communications from 7sz. If you receive any such communication in error during your exclusion period, please notify us immediately so we can investigate and correct the issue.
Minor Protection: If you believe a person under 21 in your household has accessed 7sz, please contact our support team immediately. We will investigate and take appropriate action without delay. We also encourage parents and guardians to use parental control software to restrict access to online gaming platforms on shared or family devices.
Our Standards

The 7sz Responsible Gaming Principles

These are the commitments that underpin everything 7sz does in the area of player protection — from the technology we build to the way our support team is trained.

Transparency

We clearly communicate the odds, rules, and costs of every game. There are no hidden mechanics or deceptive features on the 7sz platform.

Player Autonomy

We believe players are capable adults who can make informed decisions when given the right tools and information. We empower, not patronise.

Early Intervention

7sz monitors account activity for patterns that may indicate problem gambling behaviour and proactively reaches out to players who may need support.

Staff Training

All 7sz customer support staff receive training in responsible gaming principles and are equipped to assist players who raise concerns about their gambling behaviour.

Play Smart. Play Safe. Play with 7sz.

Responsible gaming starts with the right mindset and the right tools. Log in to your 7sz account today to review your limits, activate a cool-off, or explore our full library of games — all in a safe, licensed, and player-first environment.